ADDITIONAL SERVICES

QUALITY OF SERVICE

Modern circuits are used to deliver services for a number of protocols. In order that a certain level of quality is maintained for each protocol, a system was devised that prioritises protocol traffic. This system is called Quality of Service (QoS). Using Qos, typically voice traffic will be given priority over data as it is important that a phone call’s quality is maintained, whereas data traffic (e-mails, etc) can wait. QOS will only be utilised when the line is at full capacity. In such an event the lowest form of traffic will sit in a queue waiting for the bandwidth to become available again.

INTERNET ACCESS

When we deliver an MPLS service we can portion off part of the Circuit for Internet Access. We can manage the connection to suit the levels of access required. For example, a three site company may choose to take Internet access from only one site, the head office, and access to the internet can be controlled and/or monitored from that location for all three sites.

MANAGED FIREWALLS

This is a primary method for keeping a computer secure from intruders. A firewall allows or blocks traffic into and out of a private network or the user's computer. Firewalls are widely used to give users secure access to the Internet as well as to separate a company's public Web server from its internal network.

VOIP/SIP/TELEPHONY

Interhost provide some of the most advanced IP-based communication systems on the market. Using your existing IP network we can offer all the functionality of a traditional telephony system with much more, including integrating voice with messaging, video conferencing and file collaboration; while also allowing you to take full advantage of all the benefits of business-class VoIP. As one of the first companies in the IP telephony and Unified Communications (UC) market, Interhost has more than fifteen years’ experience in cutting-edge communication solutions. Interhost provide scalable solutions that will move and grow with your business no matter how many staff you may have. We offer MS Skype for Business as a hosted or on premise solution.

SIP technology allows companies to use their existing Internet connectivity to make calls, as opposed to operating with analogue or digital (ISDN) services. Many of our MPLS customers have quality of service capable WAN links between their sites and already use their WAN for inter-site VOIP. For those customers, adoption of SIP trunking is the next logical stage in their evolution as they already have a network that is voice ready. Almost every new Interhost connectivity customer is either undertaking a limited-scale SIP trunking rollout, or is planning on doing so, even if they are not yet considering a complete ISDN replacement.